Contact information

At Store Ninja Europe Ltd, we are committed to providing excellent customer service. If you have any questions regarding your order, delivery, returns, products, or general inquiries, our support team is here to help.

Customer Support

Email: customerservice@storeninja.uk

Phone: 0800 862 0453

Our customer service team aims to respond to all inquiries as quickly as possible during normal business hours.

Business Address

Store Ninja Europe Ltd

3150 Century Way
Thorpe Park
Leeds, LS15 8ZB
United Kingdom

Order Support

If you are contacting us regarding an existing order, please include:

• Your full name
• Order number
• Email address used for purchase
• A detailed description of your inquiry

Providing this information will help us assist you more efficiently.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT)

Saturday – Sunday: Closed

Responses may take longer during public holidays and peak shopping periods.

Frequently Asked Questions

For information regarding:

• Shipping & Delivery
• Returns & Refunds
• Order Tracking
• Product Information

Please refer to the relevant policy pages available on our website.

We appreciate your business and look forward to assisting you.